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Appointment Non Attendance - DNA

In the past 12 months 486 appointments were missed by patients.

Due to the number of wasted appointments through patient’s failing to attend without informing the surgery it has become necessary to implement the following policy -

If you fail to attend for 3 appointments, without prior notification, you may be removed from this practice list and have to find an alternative doctor. 

If you cannot attend your appointments for any reason please let us know as soon as possible, we can then offer the appointment to someone else.

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