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Coronavirus (COVID-19) acute respiratory disease

The current Government advice is:

What are the symptoms and what to do

COVID-19: Guidance for employees | Things that you do not need to call the Practice about

Guidance on social distancing for everyone in the UK and protecting older people and vulnerable adults

Prescriptions: Unfortunately our GPs will not be prescribing additional over the counter medication, including paracetamol, as a result of COVID-19. 

Medicine Delivery: Community pharmacists are current inundated with requests for delivery of medicines to patients and need to prioritise their services to those that have no other option. Thank you. 

Booking appointments

Following advice the Practice has temporarily disabled the ability for patients who have registered with a GP online service from booking appointments online; however patients are strongly encouraged to register as this tool also facilitates ordering repeat prescriptions as well as viewing parts of your medical record.

The Practice has switched to a telephone triage service; this means that rather than ringing and making an appointment you will be given either given a time or time window when a Clinician will call you back; please ensure that you are available to take the call and in an environment where you can discuss your health.

All patients will be asked screening questions in line with the Governments current direction. 

Please do not come into the Practice unless specifically invited to do so; we understand that not all conditions, investigations or treatments can be handled over the phone. BUT we need to reduce everyone's contact with each other. 

Thank you for your patience. 

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