Respect our patients and staff; by treating our patients and staff with courtesy, dignity and respect at all times. We will treat all fairly and be especially supportive to the vulnerable. We expect respect in return.
Involve our patient in decisions; by a whole team approach in supporting our patients to help them make safe decisions to improve and maintain their health.
Promote best practice; by using specialist expertise within the practice team and externally; utilising the latest technology where appropriate and encouraging the continuous education and professional development of all members of the practice team. We will be responsive to change, build on our achievements and develop our services.
Be a caring practice; by conveying compassion in word and action whilst assessing and responding to needs.
Work together as a team; by working as one flexible unit that enhances our colleagues’ ability to perform their roles supported by strong leadership.
Work with integrity; by speaking and acting truthfully and being accountable for our actions.
Be a sustainable practice; by proving an effective service whilst operating on a financially sound basis.