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Patient Advice And Liaison Service

The Patient Advice and Liaison Service (PALS) provides a confidential support service to patients undergoing treatment from or referred to hospitals or community services.

Their role is to resolve concerns, provide information about health services and how to access them and listen to concerns, suggestions or queries.

Manchester University NHS Foundation Trust (MFT) have overall responsibility for all the hospitals and community services within Trafford. Their PALS Team can be contacted on 0161 276 8686 or email

If you are having difficulty in reaching the hospital or community department that you have been referred to or is treating you and are having difficulty in contacting them then get in touch with PALS.

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